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App-Sulutely Pear-Fect, Best Of The Zest, Berry Sub-Lime, Un-Berrylievable

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FAQs

About Brothers - A New Era

What's the Brothers Story?

We first started selling our Pear Cider at the Glastonbury Festival in 1995 near what was then called the Jazz World Stage. These days it is called The West Holts Stage but our bar is still in the same place. Over the years, festival goers kept asking us if it was possible to get our drink when the festival was over and so we decided to market it to pubs and supermarkets. Now you can get it all over the country and at other festivals besides Glastonbury. See you at the bar!

Has the company changed/new owners? 

The company has not changed and is still owned by the Showering's Family. We have just simply shaken up the fruit cider category!

Why have we decided to relaunch? / Why have you changed Brothers? 

While our curious flavours defined us for many years, we've reinvented ourselves to meet changing tastes. From natural goodness to lower sugar and a more sessionable ABV, our new range is a bold take on cider. It's not just change; it's an exciting, tasteful transformation inspired by you!

Where can I purchase the new flavours? 

Selected flavours are available to purchase at major supermarkets including Tesco & Morrisons along with many nationwide convenience stores and other independent retailers. Our whole exciting range is also available to buy direct from our website.

Does the cider taste the same? 

Despite using the same apples from our orchard, just 6 miles from the mill, and maintaining our trusted processes, the taste of our new fruit ciders is anything but the same.

Packed with natural ingredients and boasting a significant reduction in sugar, our revamped range is now even juicier and more refreshing than ever before!

How did you decide on the new flavours? 

Now this was the fun part! We wanted our new flavours to be bold, exciting and different to what we’ve delivered in the past. After testing numerous flavour combinations both internally and externally with our customers, we decided on our top 4. All of which are made with natural flavours and a HUGE reduction in sugar, while capturing our unserious spirit and festival feeling. 

Are you only selling cans? If so, why? 

Our new range is currently exclusively available in cans. Why? Not only are cans better for the environment with full recyclability, but they also eliminate the risk of breakage and spare you the hassle of carrying a bottle opener.

What are the new flavours? 

Our new range consists of 4 new flavours: 

  • Un-Berrylievable – Cider with natural raspberry and blackberry flavours. Slip into a world of Un-Berrylievable flavours, where crisp apples and juicy berries dance in a perfect cider harmony. A refreshing twist that’ll tickle your taste buds.   
  • Berry Sub-Lime – Cider with natural lime and raspberry flavours. Get ready to be tickled by the tangy lime and charmed by the burst of raspberry refreshment in our cider. It’s a playful affair that’ll leave your taste buds giggling.    
  • Best of the Zest – Cider with natural orange and lemon flavours. When life gives you oranges and lemons; we make cider! Our citrus combination will awaken your senses and deliver a refreshing surprise in every sip.   
  • App-Solutely Pear-Fect – The best of both worlds and an orchard goodness! With a nod to our original Glastonbury Pear cider launched back in 1995 by the Showering's Family, at 7% ABV, this cider is not to be messed with. 
Why do the flavours have names and characters? 

Here at Brothers, we have always been a truly original brand who continue to do things differently. Bringing humour into our products was our way of showcasing our free-spirited nature.

Can I still purchase the old curious flavours? 

You are still able to purchase our range of curious flavours through our website while stocks last.

What is the best way to enjoy the new flavours? 

Brothers Cider is best served chilled over ice.

Will you still be selling cider at the B-Bar at Glastonbury Festival? 

Yes! It would be breaking the tradition if not! This year, you will also find our new fruit flavours throughout the bars at Glastonbury Festival.

Why is one ABV 7% and the others 3.4%? 

We want to offer choice to all cider drinkers. The 7% App-Solutely Pear-Fect Cider is a nod to our first cider that was produced for Glastonbury back in 1995, it's what festival go-ers can find at the famous B-Bar, and we can now offer it everyone, including those who don’t get to enjoy it at the festival!

Can I try the flavours before purchasing? 

Unfortunately, not...however, if you’re planning to attend one of our sponsored events this summer, why not enjoy a couple at the bar!

What are the pack formats? 

In store, you will mainly be able to purchase 500ml or 330ml cans. These will be available in 10x500ml, 6x330ml packs or as single cans.

How should I store Brothers Cider?

Brothers Cider should be stored in a clean, cool, dry place and kept chilled.

If I purchase and don’t like the flavour – can I get a refund? 

Unfortunately, we won’t offer a refund in this case. We can only offer refunds if the product was damaged or faulty.

For more information read our Returns Policy.

Online Orders

Is Brothers Cider available to buy online?

All of our refreshing fruit cider flavours are available to buy direct from our website.

Can I buy Official Brothers Cider Merchandise?

Yes, a selection of Official Brothers Merchandise is available to buy directly from our website.

Can I cancel my order?

If you have any queries regarding your delivery or if your delivery is incomplete please contact us within 24 hours of receiving your order.

For more information please check our Returns Policy.

Shipping, Returns & Exchanges

What is the shipping policy?

We offer delivery within 5 to 7 Working Days to Mainland GB (England, Scotland & Wales) & Northern Ireland addresses only. We utilize a specialist courier shipping service to ensure your product isn't damaged in transit.

Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification and our courier will be in contact with tracking information. Shipping fees are non-refundable in the case of returns.

For more information read our Shipping Policy.

How much will shipping cost?

We utilize a specialist courier shipping service to ensure your product isn't damaged in transit. Shipping costs are calculated at checkout.

Do you ship overseas?

Unfortunately no. We offer delivery within 5 to 7 Working Days to Mainland GB (England, Scotland & Wales) & Northern Ireland addresses only.

Unfortunately, we are currently unable to deliver to Eire, Scottish Offshore, Isle of Man, Isle of Wight or the Channel Islands.

Do you offer FREE Delivery?

Yes, we currently offer FREE shipping on all orders over £40 to Mainland GB (England, Scotland and Wales only) excluding Northern Ireland. For more information read our Shipping Policy.

Can I return or exchange my order?

If you have any queries regarding your delivery, or if your delivery is incomplete please contact us within 24 hours of receiving your order. If what we’ve sent you is wrong, we can refund the cost of the product and delivery. Please contact us if something isn't right.

For more information read our Returns Policy.

Ingredients

Does the new range contain natural ingredients? 

Yes, we understand the importance of natural ingredients to our consumers and a desire for a refreshing, not as sweet taste – which is exactly what we’ve done!

We have made sure that all our ingredients are natural and most importantly, tasty!

What do Brothers Ciders contain?

Our ciders contain: carbonated water, fermented apple juice, sugar, flavouring, juice from other fruit and berries or from concentrate depending on the flavour of the cider, colours depending on flavour, citric acid (E330) and sodium bisulphite (E222).

Do Brothers Ciders contain artificial sweeteners?

All products in the Brothers Cider range do not contain artificial sweeteners.

Do Brothers Ciders contain nuts?

All our ciders are nut free and produced on a nut free site.

Do Brothers Ciders contain wheat?

All our ciders are wheat free and gluten free.

Do Brothers Ciders contain dairy?

All of our ciders are dairy free.

Do Brothers Ciders contain egg?

At Brothers, we like to make cider the right way! This means that all of our cider ranges are naturally gluten free.
Our cider range starts off using 100% pressed apple juice and is fermented using naturally gluten free yeast.

Does Brothers Cider contain yeast?

As Brothers Cider is made from apples that are naturally gluten free and is made by fermenting apple juice with yeast and sugar, it is a safe drink for anyone with a gluten sensitivity. Unlike brewer’s yeast which is a by-product of beer brewing, the yeast used for fermenting cider is naturally gluten free.

Is Brothers Cider vegan/vegetarian?

Brothers cider is both gluten free and vegan friendly, we even have accreditation from The Vegan Society with the Vegan Trademark.

Does Brothers Cider conduct animal testing?

We are pleased to say that we do not test any of our products on animals.

Can I drink Brothers Ciders past the ‘Best Before’ date?

We don’t recommend drinking Brothers after the listed ‘best before’ date. While it may not cause you harm, we can’t guarantee that the quality or flavour will be as good as you expect.

Trade Enquiries

How can I stock Brothers Cider in my outlet?

Please visit our Contact page and send us a message selecting Trade Enquiries in the subject. Please supply the name and address of your outlet and contact telephone number. A member of our team will be in contact.

How can I get some POS for my outlet?

Please visit our Contact page and send us a message selecting Request POS in the subject. Please supply the name and address of your outlet and contact telephone number. A member of our team will be in contact.

How do I get in touch regarding marketing or sponsorship enquiries?

Please visit our Contact page and send us a message selecting Sponsorship or Charity Events in the subject. Please supply as much information as possible. A member of our team will be in contact.

Please note: We have a limit on our yearly charity donation/sponsorship 

If I currently stock the old range in my pub – what happens if I run out? 

Please contact your supplier for more information. If unsure, visit our Contact page and send us a message selecting Trade Enquiries in the subject.

Please supply the name and address of your outlet and contact telephone number. A member of our team will be in contact.

How are you sustainable? 

We have a zero to landfill policy across the whole company and all sites, meaning all waste is segregated. Alongside this, we will offset our carbon footprint by approximately 3,000 tonnes of Co2 per year thanks to our 150 acres of orchard.

By sourcing 100% of our electricity from renewable sources, we are reducing our reliance on fossil fuels to contribute to a sustainable future.

All our new equipment is thoroughly assessed for environmental impact and sustainability, and we are constantly working with our customers to minimise the packaging materials used whilst ensuring full recovery and recycling of waste. Read more...

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